FedEx, DHL IEEPA Tariff refund status, Anyone getting the money?
We had over a hundred shipment from overseas between FedEx and DHL during the IEEPA period. So far we haven't received any refunds from either carrier.
We found it's hard to find a good channel to communicate with both carriers to follow up on the status and the process.
Here is the limited information we could get so far from both carriers.
FedEx
They created an IEEPA tariff refund portal, by entering your shipment details to verify if FedEx has received your refund from the U.S. Treasury, including the amount, interest, and receipt date.They anticipate that disbursement of initial refunds will begin on or about August 10.
We found FedEx already received some refund payment for our shipment. We don't know where is the customer support contact we can check the refund status.
DHL
We reached out to their billing support by email. They advise that
"“DHL will submit refund requests for eligible shipments in phase 1. If your shipment is eligible in phase 1, this process can take up to 90 days with CBP, plus an additional 30–90 days for DHL to issue the refund.”
At this time we are not able to check individual shipments however, in the event that DHL was the IOR, we will submit for refund on all eligible shipments during each phase. We apologize as this is a quickly evolving situation.”
We appreciate if anyone can share your experience getting status, walk through the process for refund.