Discord Account Suspension
Hey, people.
A week ago, my discord accounts got banned.
Upon logging into an account (out of a few others) I made for my friend, I saw that it was banned for “child safety”. I made the account because he needed it to do something.
I assumed it wouldn’t affect my main account, so I didn’t bother doing the in-app appeal and logged out. I then logged into my main account after.
The following day(s), I suddenly got logged out of my main account due to the reason “ban evasion” which literally made my heart drop. I had no idea why I got banned, until I made some research. Apparently, since the account I made for my friend to use has the same IP as my main, it most likely led Discord to think I tried to evade the ban of the alt account.
So now I’m panicking and I feel really frustrated. On my main accounts support thingy, I currently have 7 tickets. 4 resolved (not ACTUALLY resolved) and 3 open, all under the Appeal category - yup, I heard they kinda dont check that anymore, so I got AI responses.
On the other account (for my friend), I also tried appealing. Still no response.
Recently, I tried sending them an informal dispute through both emails and still no response ‘til now.
Is there anything else I can do or try? Or can I even do anything all when I’ve already sent an informal dispute already? Please help, I’m honestly really desperate to have my account back (my priority is my main account).
I’ve had my account for over 5 years and I’ve never gotten a violation ever, or have done anything against Discords guidelines, so this has gotten me pretty shaken up. I have pretty close friends and so many experience in big community servers, and I really dont wanna lose all that. I have no way to contact most of my friends as I forgot their usernames, and I forgot the names of majority of the servers I was in.
Any help, advice, or tips are appreciated and I’m very willing to do anything to get my main account back.
To the people who were banned but successfully appealed, please help me. I’m honestly begging at this point.