r/wigshelp

Before they've received the original defective colored wig return, they've told me the lace "has already been cut, as shown below," attaching a photo I sent them myself. The lace in that photo is uncut. The full excess is right there.
I asked them to point to where in their own photo they see a cut. They didn't. They sent me an explanation of what uncut lace means.

So they've asserted damage they can't show, on a wig they don't have, from a photo they attached. That's a denial being set up in advance.

$500 on a defective wig they had me process a brand new order on.

Does the lace look cut to you?

[effacé]