Unbanned Finally!
I finally got unbanned and got my account back! 😄
I recommend all those that got banned to message Cheritz customer support and ask them to check your account logs and if you have made any purchases, make sure to send screenshots/evidence.
Thank you guys for all your support 😄
Response I received:
Hello,
This is Cheritz Customer Support.
Thank you for your inquiry.
We sincerely apologize for the inconvenience and frustration caused by the sudden temporary restriction on your account.
The restriction was an error made on our end during our routine data inspection process.
Upon receiving your inquiry, our team carefully reviewed your account logs.
We have confirmed your normal gameplay and have promptly lifted the restriction.
You can now access your account and play the game without any issues.
We are truly sorry for the disappointment this situation has caused.
We will do our best to prevent this from happening again.
Thank you for your patience and understanding.
We hope you continue to enjoy Mystic Messenger.
Best,
Cheritz.