Do you leave negative reviews for small businesses?
Hi! I have had a bad streak of luck recently with small businesses in DC it seems. One with a photographer for engagement photos and another for a tailor, both local and found on TikTok.
For the photographer, I’m trying to resolve that privately but not really getting anywhere. I still haven’t received our full photos and it’s been over a month and a half. We had a bad experience (they showed up an hour late and we couldn’t get all the photos we wanted) but I plan to ask for a partial refund once I received the photos. Still haven’t… but I’ll wait a bit longer.
For the tailor, they absolutely ruined a piece of clothing as they didn’t know how to do the service we asked for, but wanted to try anyways…? They did refund us thankfully.
In both situations, my friends say I should leave a negative but honest review explaining the situations to warn others, but I feel awful because they’re small local businesses! The tailor was very sweet just seemed way over her head. On the other hand, if I saw a negative review for this particular service, then maybe I wouldn’t have gone forward with it?
What say the bitches? I’m frustrated but I don’t want to hurt a business. At the same time, are reviews only supposed to be glowing?