u/0xc0ffea

From - https://community.secondlife.com/news/featured-news/linden-lab-update-product-operations-customer-success-reorganization-r11280/

> Linden Lab today announced it is reorganizing its Product Operations and Customer Success divisions. As part of that reorganization, Senior VP Product Operations, Customer Success, & Trust & Safety Eric Nix will be departing the company. Eric (known to the Second Life community as Patch Linden) has been a valued member of the Linden Lab team for almost 20 years, playing an important role in the ongoing evolution and growth of Second Life. > > “Eric has made meaningful contributions to Second Life over the course of his tenure,” said Brad Oberwager, CEO and Executive Chairman of Linden Lab. “We thank him for his dedication, leadership, and the impact he’s had on both our product and our community, and we wish him the very best in his next chapter.” > > The departure comes as Linden Lab remains focused on delivering new and innovative experiences in partnership with the Second Life community while advancing its long-term product vision. The company continues to invest in new growth initiatives and product innovations across its platform.

Inara's article on Modem World - https://modemworld.me/2026/05/05/patch-linden-departs-linden-lab/

Official Forum threads - Farewell and Gratitude to Patch Linden & OMG Patch is leaving!

reddit.com
u/0xc0ffea — 18 days ago

From : https://community.secondlife.com/news/featured-news/ending-support-for-project-zero-and-whats-next-r11271/ > > If you have remaining paid time associated with Project Zero, we encourage you to use it before that date. For any unused time after April 24, please file a support ticket and we will process your refund up to 30 days after we receive the ticket.

There isn't a specific category option for project zero refunds, so I put mine under Billing, Other Billing.

reddit.com
u/0xc0ffea — 23 days ago