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u/1ozu1

r/SmallMSP r/MSSP r/ausjobs r/MSP_Australia
▲ 7 r/SmallMSP

What pros and cons do clients see in MSPs that outsource?

Some of the pros:

  1. They are cheaper.
  2. They provide quick turnaround.
  3. Wider service offering due to more resources.
  4. After hours coverage.

Some of the cons:

  1. Security risks.
  2. Poor quality of support due to cheaper workforce.
  3. Communication difficulty due to language and cultural barriers.
  4. It hurts the local economy.

What are the other factors not mentioned above?

reddit.com
u/1ozu1 — 1 day ago
▲ 3 r/MSP_Australia+2 crossposts

What pros and cons do clients see in MSPs that outsource?

Some of the pros:

  1. They are cheaper.

  2. They provide quick turnaround.

  3. Wider service offering due to more resources.

  4. After hours coverage.

Some of the cons:

  1. Security risks.

  2. Poor quality of support due to cheaper workforce.

  3. Communication difficulty due to language and cultural barriers.

  4. It hurts the local economy.

What are the other factors not mentioned above?

reddit.com
u/1ozu1 — 3 days ago