u/3Dallnight

Although the Chime sign up page says Chime offers fraud protection and insured funds, Chime does not honor any fraud recovery. Someone hacked my Chime account, changed my contact info and sent over $6000 to different fake accounts. I filed a claim with Chime and they said they would investigate and get back to me. Instead they just closed my account and locked me out. When I called for help they said they cannot talk to me because the account is closed. Then they just hung up on me. There was no followup, they just kept the money and did not insure or attempt recovery. I never received any followup whatsoever and now they refuse to talk to me about it.