AHCIP Coverge Cancelled!
So, I spoke to a friend who turned up at a clinic for regular treatment, and they were told their Alberta Healthcare coverage (AHCIP) was no longer valid, and they would have to pay for treatment. They called the AHCIP eligibility line 1-888-422-6257 to check and sure enough they were told their coverage was no longer valid. No notice, no warnings, just gone. And they have been unable to find out what to do to get it reinstated.
I’ve been in Alberta for 22 years, had the same PHN and card all that time. No expiry date on the card. I checked myself using the automated line above, and it looks like my coverage is also invalid. That said, I find it suspicious that it is apparently no longer valid after today, the exact day I choose to check.
Has anyone else checked recently and found their coverage has gone as well? Could this just be a system glitch?
[edit] There’s a chance this is a glitch in the system, and if you have an old green & white PHN card not linked to your drivers license, that doesn’t have an expiry date, then the system may be falsely returning “invalid” for any date but today as a result. This was the case with my friend, so it’s possible that the clinic used the same data to check eligibility and got the same result.
[edit] It’s also possible to check eligibility using the Alberta MyChart web site. Take a look at “Insurance Coverage” on your account and it should show the “effective from” date and possibly an expiry date, if you have one. Mine showed no expiry date (so I assume it’s still valid, the above automated line notwithstanding). The only anomaly was that it showed effect-from 2019, but I’ve had that PHN since I moved to Alberta in 2004. So 🤷♂️