We Couldn’t Verify Your Country
Hello,
TLDR: I've been using Premium for 2 years, I am, in fact, based in the country I subsribed from, I pay with my local card, but I use VPN often, as YouTube works really slow with my provider.
YouTube canceled my subscription.
Will be able to renew it at all once it's completely expires?
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I know it's a common issue here, but I couldn't find a post describing my exact situation, so your assistance is much appreciated.
I've been a Premium user for about 2 years. A couple of weeks ago I received an email stating that my subscription will be canceled on May 30 because I am presumably using Premium from another country.
I have never tried to buy Premium at a cheaper price or anything like that, the region in my Google account (as well as my payment profile) matches my actual country, and I've been paying with a card of my local bank.
Initially, I subscribed from my iPhone, but about a year ago, I canceled that subscription and renewed it from my old Pixel phone because Apple charges extra.
No issues at all until recently.
At some point, I started experiencing connection issues (probably due to provider restrictions), so I rarely disable my VPN, and this is likely what triggered the cancellation.
I can't renew it from iPhone (there is only purchase history from 2024 before I renewed from Pixel), and nothing works (tried without VPN, from different phone, PC, etc.).
I was able to reach out to the YouTube support team and explained the situation.
The agent said that it'll be fine, and I just need to wait and keep using it without a VPN for a while, which sucks in my case, but I'm doing it for now.
So, will I be able to just renew after May 30, or am I locked forever?
According to this subreddit, it looks like the error won't go away."