u/4ORvida

As some of you know from my previous posts, my vehicle suffered an actual propulsion-loss safety event while driving.

That experience was terrifying, and now that my vehicle has received a replacement DC/DC converter and MHEV battery and the service department says it is ready for pickup, I am honestly struggling with whether I can trust putting my children back in this vehicle.

What adds to that concern is the recall communication indicating that a final remedy is still under development and owners will be notified when one is available. That leaves me wondering whether the replacement installed in my vehicle fully addresses the underlying issue long-term.

When I first started posting about this issue, many owners across the community seemed to be getting very different answers regarding goodwill, failures, and responsibility. Since then, this has become an official recall concern.

I’m also curious whether other owners have actually verified their vehicles as part of the recall yet.

I called Land Rover corporate, and they told me my VIN currently shows no open recalls.

Yet when I search by model year, my vehicle appears to fall within the affected population, while both the NHTSA and Land Rover VIN lookup tools show nothing for my specific VIN. I’m not sure whether that’s because owner letters are not due until June, whether VIN populations are still being updated, or whether some vehicles are excluded.

My experience with both the dealership and corporate has been incredibly frustrating.

One example:

After the DC/DC replacement, I was told in writing:

“The vehicle is confirmed as charging because the vehicle will run with the jumper connected, though once removed the car turns off.”

That obviously did not inspire confidence.

Important context:

The 12V battery already installed in the vehicle before this failure was new.

Communications with my dealer show that after the DC/DC replacement, the vehicle would not sustain operation using the installed 12V battery without external jumper support, and a second battery was later installed for road testing.

My biggest concern:

If the underlying issue has not been fully addressed, and the replacement DC/DC is the same design, has anyone experienced repeat failures?

I’m attaching screenshots and invoice because I genuinely want feedback from owners who have dealt with this.

Would especially love input on:

• whether your VIN shows an active recall
• whether you’ve had a DC/DC replacement
• whether the replacement was a revised part
• whether anyone has had repeat failures
• whether Land Rover fully covered your repair
• whether you’d trust this repair yourself

I’m genuinely trying to make the right decision before putting my family back in this vehicle.