Can someone explain what conversational ai is for me? trying to automate product demos without scaring people off
Ive been looking into ways to cut down the number of live demos our team runs every week. Every tool I check out keeps mentioning conversational AI but I cant tell if its actually something new or just a different way of packaging chat or product tours. Some of them look like bots and others look like guided demos so Im a bit lost on what it actually does differently or how its supposed to replace a real demo. Is anyone using this in a way that actually works?