r/SaaS

Free trial is free exploit ????
▲ 2 r/SaaS

Free trial is free exploit ????

Sorry for my english, it's not my first language. For context, i'm now spending a lot of money in order to understand if i should provide or not a free trial to a user, because of abuses i had last few days.

Ok so just a little bit of context, I have a good traction on all my 4 applications (more than correct MRR regarding the current state of SaaS, and many users that connects everyday), but honestly i am at lost regarding free trial.

I am conviced that my product would be interesting for many users that would need it (like schools for example, we're currently in negociation with 6 on one of our product), so i guess many people would just like to be able to test my product as intented by free trial.

For context, on 3 of our other applications, we completely restricted our free trial to users that will put their credit card. At a certain point, we had so many users that tried to exploit our free trial from Asia that we had to just shut it down.

That being said, we are clearly on another level of investment on our last project, giving 5$ usage to new users (we have approx 100-150 new users per day) is harsh but it's part of our investment.
That being said, as i said before, we have real users that want to use our product in order to reduce globally their spend in SaaS, that's it.
I'll not play the card like i'm here to help everyone and i'm a good samaritan, but i'd rather have 100% of my users that find my product useful instead of having people that creates 10 differents accounts from 10 differents ips and mail in order to claim their 5$ free credit that i'll not be able to sustain until the end of time.

How do you manage free trials other than asking for credit cards (and honestly, even with credit cards, some scammers succeed to use one of my product for at least 3 hours before being rejected, and made me spend some money for him).

I really don't want to stop free trial, i really think every user should be able to see what he will get before having to 100% suscribe to a product, but honestly i'm not sleeping anymore because i'm watching everytime "why are 6 users creating their account in less than 20 seconds" etc..

What's your solution ? I'm currently using Google Analytics, LLM, my db and Discord (to have a trace in real time) in order to accept or not a free trial

EDIT : as some people asked, the project i'm currently speaking about is Agentik. It's one of my project, the issue i have currently is that it's a pay per use project and i'm using third providers API (so i'm paying for it). That means i can't do the same as my other projects, where i'd just put a "free tour" like a full demo of my product, without worrying about free trials that would spend money.

Here i have to provide results related to the user context, so i can't just do a free tour

u/Harmondale1337 — 3 days ago
▲ 5 r/SaaS+3 crossposts

Sending 4,000 Cold Emails a Day Through Instantly and Only Getting 12 Replies. What Am I Missing?

Hey everyone,

I'm hoping to get some feedback from people who have experience running large-scale cold email campaigns through Instantly.ai.

I recently launched my campaign after spending approximately two months warming up all my email accounts before sending a single cold email.

Here's my current setup:

  • Platform: Instantly.ai
  • Daily sending volume: Approximately 4,000 emails
  • Warm-up period: 2 months
  • Lead quality: All leads have been verified and vetted
  • Campaign duration: 1 day so far
  • Total replies: Approximately 12 out of 4,000 emails
  • Reply rate: 0.3%

My concern is that despite investing heavily in the infrastructure, warming up the accounts properly, and ensuring my lead lists are clean, the response rate seems extremely low.

I understand that cold emailing is a numbers game, but 12 replies from 4,000 emails seems unusually low, especially considering the preparation that went into this campaign.

I'm genuinely trying to understand whether I'm missing something.

Is this normal for Instantly users? Could this be a deliverability issue where emails are landing in spam despite the accounts being warmed up?

Or is the business model essentially designed around encouraging users to continuously scale their sending infrastructure to compensate for low response rates?

I'm not trying to criticize Instantly. I'm genuinely looking for advice from people who have successfully scaled campaigns using the platform.

u/TheMackleafs — 3 days ago
▲ 101 r/SaaS

Our SaaS just sponsored a racing driver for the first time

We put the bundle.social logo on a race car and from what I’ve heard so far our driver took P2 in quali

I’m on vacation so updates are reaching me a bit late but I couldn’t be happier

Both of us are into racing and cars. We do sim racing and I even build cars in my spare time, so this is pretty personal and I will MILK everything out of this. No elaborate marketing strategy here, just something we’ve always wanted to be part of

Pretty surreal seeing our logo on an actual race car. More pro pics coming soon!

u/bundlesocial — 4 days ago
▲ 17 r/SaaS

Anyone else find SEO more annoying than actually building the SaaS?

I finally got my SaaS to a point where I'm happy with it, and now I'm realizing building the product was the fun part lol.

SEO just feels like an endless rabbit hole. Keyword research, metadata, backlinks, writing content, getting pages indexed... every time I think I'm done there's something else.

For people who've launched a SaaS from zero users, did you actually bother with SEO early on? Or did you focus on getting your first users elsewhere?

Curious what's actually worked for you guys

reddit.com
u/Fantastic_Steak1876 — 4 days ago
▲ 1 r/SaaS

What's your opinion oon younger vibe coders who use ai for everything?

Curious to know millennials or older genz ciders' opinion of people who have claude code everything for their applications. Do they develop a good sense of code via that and does that have a future?

If debugging the best when they don't know how to write code in the first place?

I have mixed opinions myself but would like to be challenged and change my view/reservations about this.

reddit.com
u/sharpagne — 3 days ago
▲ 15 r/SaaS

What is the best payment gateway for saas and digital products?

I have been through multiple payment gateways and all of them had unique problems. Razorpay was the first where I came to know that paypal is needed to accept international payments as the platform doesn't allow it.

Then I tried Paypal. While the development process, all of a sudden, they ban my account citing that I was doing some suspicious activity. While I clicked the link to open the sandbox checkout page at that time. I do not whether opening the sandbox checkout page was the reason of banning or something else.

Then I thought of using Stripe payments. Unfortunately, stripe is invite only for India. Stripe has a product Lemonsqueezy. This is the platform whom I clearly don't remember why I felt the need to leave it too.

Then, finally, I came with Dodopayments. There were people who recommended the platform and AI too recommended it. But, recently, I came to know about people on reddit complaining that dodopayments is holding their payment by some means and not allowing them to withdraw their payments. I still haven't got monetized, and now I am a bit skeptical about it.

I also thought of Gumroad for digital product but, gumroad has does not allow direct bank transfer but it only has paypal linkedin options.

I was currently working on a digital product and wanted to launch and market it. But, I have experienced different problems with all the big ones.

I need your advice, for now, I want to launch my digital product and later would be my saas or more digital products.

What payment gateway to choose for accepting payments?

Is dodopayment really holds payments or was it something like a bug?

reddit.com
u/EducatorStunning4403 — 4 days ago
▲ 53 r/SaaS

Anyone else selling dev templates seeing a big drop lately?

I sell shadcn/ui templates and admin dashboards. Since early September sales have dropped quite a bit, and Google Trends for "shadcn" is going down too. Nothing changed on my side, so I'm curious if others selling templates, UI kits or dev tools are seeing the same thing. Is it AI tools replacing templates, a seasonal dip, or just me?

u/EstablishmentOne8448 — 4 days ago
▲ 7 r/SaaS

How are non-technical founders building and launching products with AI these days?

I've been curious about something and wanted to hear from people who are actually doing it.

With tools like Claude Code, Cursor and other AI coding tools, it seems much easier to get a first version of an app or SaaS up and running.

But I'm wondering what happens after that initial stage.

For those of you who have tried building a product with AI:

  • Did you manage to go from an idea to something you could actually launch?
  • If not, where did you get stuck?
  • Did you figure it out yourself, hire a developer, get help from someone more technical, or just abandon the project?
  • Are there already good services or people who help non-technical founders get from an AI-generated prototype to a working product?

I'm particularly interested in the experience of people without a software engineering background.

I'm trying to understand what people currently do when they hit a technical wall, and whether there's still a gap between what AI tools promise and what people can realistically build and launch with them.

Would love to hear about your actual experiences, including things that worked and things that didn't.

reddit.com
u/Aggressive_Lab2361 — 3 days ago
▲ 39 r/SaaS

Day-1 of growing my SaaS from $0 to $100 MRR (No promotion)

It's been a month since I built my SaaS.

So far:
- 250+ users
- 110+ projects created
- ~$18 in total revenue

I've spent most of my time building, shipping updates, and iterating on the product. I initially offered a lifetime deal, which I've now removed. Now I'm shifting my focus from building features to marketing and getting paying customers.

Currently, I promote on X and YouTube, but most of my traffic comes from AI search, especially ChatGPT. For those who've grown their SaaS from scratch, what marketing channels would you recommend I focus on next? And what would you do in my position to get the first few paying customers?

u/Public-Salary1289 — 4 days ago
▲ 4 r/SaaS

Anyone here building SaaS for Arabic-speaking users?

I'm adding Arabic language support to my form builder, MyKayd

I'm a native Arabic speaker, and I've already had a few potential customers reach out on LinkedIn asking about it

I'm curious if anyone here has tried expanding their SaaS into the Arabic-speaking market

How was your experience? Anything I should watch out for beyond just translating the UI?

reddit.com
u/Possible_Bid_5146 — 3 days ago
▲ 13 r/SaaS

to people who says SAAS IS DEAD ? did we forget what the economy was all about ?

Now adays with Ai people are saying the saas is dead because instead of buying a subscription they can just make the same app with Ai .

but I have question have you forget what all the economy was about ? and the specialization.

everyone needs A,B,C ...
so everyone is doing those for themselves
person X , can do his A very good in less time and better quality . so he do his from some other people in the group in return he get his B,C .... from the specialized ones of the group so he can work half the day and get everything in best quality .

you know : "work for each other and pay each other money."

now for software and saas ,
lets say the subscription for saas product X , is 10$/m ... and your Hourly rate is 20$/m
and you said why paying 10$ I will make it myself and you spend 50h creating a lesser version that is enough just for you . by less I mean , there is no payment gateway or multi-user login or scaling backend . and lets say for you it works as good as the paid saas one .

but those 50h you spend . if you have spent them on a paid work you would have made 1000$ . today. while spending the same hours on the saas copy you saved 10$ this month . and still 990$ left . after 8.2 year of using your vibe coded app only them you would make ROI .

and in this 8.2 the app mush work flawlessly if you spend just half an hour on maintenance of the app that month no longer counts .

all that and we did not factor in the lost opportunity. like those 1000$ if they got invested with 10% return yearly . so after 8 years that would be 2000$ . so you need to use the app another 10 more years . and by then to total will be 5500$ .

so factoring in lost opportunity you would never make an ROI of your "saving" and you did not save any money actually.

I dont see a way where the person inhouse vibecoded alternative can win financal and really saves him money , unless he will make it in very short amount of time , or his hourly rate is really low like he is unemployed .

thats on small one person scale . now in corporate environment , do you think any company will accept stacy from HR running her vibecoded app , and kevin from accounting running his vibecodeed accounting app . can you imagine what miss that would be .

u/Machine2024 — 3 days ago
▲ 5 r/SaaS+1 crossposts

I’m selling SeoLoupe, my SEO audit SaaS I built as a solo founder

After around 3 months of building and growing SeoLoupe, I’ve decided to explore selling it so I can focus on learning more about coding and IT.

Some numbers:

  • 2,800 users
  • 55 lifetime paying customers
  • CA$85 MRR
  • CA$745 total profit after fees
  • Around 3,000-4,000 monthly visitors
  • Mostly organic growth, with no paid advertising

SeoLoupe helps website owners find SEO issues and improve their websites. The product is largely built and operational, so the next owner can focus on growing it rather than starting from scratch.

I'm asking US$5,000, but I'm open to hearing reasonable offers.

Listing and more details: https://trustmrr.com/startup/seoloupe

Happy to answer questions about the product, revenue, traffic, or handover.

u/megatech_official — 3 days ago
▲ 4 r/SaaS

We removed signups entirely from our product. Here's what that forced us to rethink

Most SaaS advice says: get the email first, everything else later. We went the opposite way with our side project and I'm curious what you think.

What we built: a browser game site (pp2hub.site) – 9 games so far, multiplayer included. Zero signups, zero downloads. You open a game and you're playing.

What "no account" forced us to solve:

  1. Multiplayer without users. No friend lists, no profiles. Instead: one person creates a game, gets a 5-letter code, friends type it in. The server only handles the code, the game itself runs between browsers. Turned out to be simpler than accounts ever were.

  2. Progress without a database. Scores and unlocks live in the browser's local storage. Downside: switch devices and it's gone. So far nobody has complained.

  3. No email list = no retention channel. This is the real cost. We can't ping anyone when a new game drops. Our bet is that people come back through the games themselves and short videos, not through newsletters.

  4. Every extra click hurts more. Without a signup wall there's no "sunk cost" keeping people around, so the first 10 seconds have to deliver. We cut menus down to one button.

What I'm unsure about:

- At what point would you add an optional account (sync progress, friends)?

- How do you build retention without collecting emails at all?

Would love to hear from anyone who's run a no-signup product – did you regret it later?

pp2hub.site
u/Impossible_Fun8155 — 4 days ago
▲ 8 r/SaaS

Last year I was in the ICU and thought my flying career was over. So I built something to help others facing the same situation

A little over a year and a half ago, my life changed pretty drastically. This week, I launched my first SaaS.
I’m 27 years old and an airline pilot.

In February 2025, I ended up in the ICU with diabetic ketoacidosis and was diagnosed with Type 1 diabetes. My blood sugar at the time was in the 700s. They told me I was in the verge of slipping into a coma. Prior to this I have always been an active, fit, and healthy person.

For anyone unfamiliar with aviation, pilots have to maintain an FAA medical certificate to fly. Certain medical conditions, including insulin-treated diabetes, require a lengthy review and special authorization from the FAA.
So, almost overnight, I went from flying airplanes for a living to being grounded.

I spent the next 11 months trying to get my medical certification back. It involved countless doctor’s appointments, medical records, paperwork, and trying to understand exactly what the FAA needed from me.
It was honestly one of the most stressful periods of my life. I had worked incredibly hard to become an airline pilot, and suddenly my entire career was uncertain.

Fortunately, I eventually received my special issuance medical certificate and returned to flying.
But the experience left me thinking about how unnecessarily complicated the entire process was.

There was no single place where I could easily organize my medical appointments, track important dates, keep my documents together, or understand the FAA’s published requirements for different medical conditions. And it wasn’t just people with diabetes. Thousands of pilots deal with medical certification requirements, whether it’s sleep apnea, high blood pressure, ADHD, heart conditions, or simply keeping up with their regular medical renewals.

That’s where the idea for Crosscheck came from.
I’m not a professional software developer. I’m an airline pilot who started experimenting with AI-assisted coding and gradually realized I could actually build something useful.

What started as an idea turned into months of learning, building, breaking things, fixing them, and spending way too many late nights working on a project I wasn’t even sure anyone would use.

The result is Crosscheck, a web-based platform designed to help pilots manage their FAA medical certification.
It includes:

-A free FAA medication lookup tool.
-A search function of every FAA doctor (Aviation medical examiner) in the country where you can leave reviews and pricing information for the next person in a map/list view
-A free database of FAA medical conditions and published certification guidance.
-Medical certificate tracking and expiration reminders.
-A place to organize doctor visits, medications, and medical documents.
-A MedXPress helper to make preparing for renewals easier.
-A Certification Assistant to help pilots organize the requirements associated with their medical conditions.

The medication and condition lookup tools are completely free and don’t even require an account. The organizational features have free and paid tiers.

The goal isn’t to replace doctors, Aviation Medical Examiners, or the FAA. It’s simply to make an unnecessarily confusing process easier to navigate. A lot of the FAA guidance on a specific condition is spread across multiple pages. For example type 1 diabetes has about 7 different pdfs across multiple pages. The goal here was to simplify that. Overall the website monitors over 300 FAA documents on a weekly/ monthly basis looking for updates on specific conditions, medications etc.

I officially launched Crosscheck this week.
I have no idea whether it’ll become a successful business. It’s an extremely niche market, and I’m learning the business side of SaaS as I go.

But there’s something pretty surreal about looking back at where I was last year, wondering whether I’d ever fly again, and realizing that experience ultimately pushed me to build something of my own. I’m still flying full-time, and this has become my passion project outside the cockpit.

Now comes the part I’m probably least experienced with: getting people to actually discover and use it.

For those of you who’ve launched niche SaaS products, especially without a traditional software development background, I’d love to hear how you approached finding your first users. Did you focus on SEO, communities, partnerships, or something else entirely?

And if anyone wants to check out what I’ve built, it’s CrossCheckMed.com.

Appreciate any feedback, especially from those who’ve been through the early stages of launching their first SaaS.

reddit.com
u/AttemptDecent4118 — 4 days ago
▲ 11 r/SaaS

My first two customers came within 2 days of launch. Now it's been 3.5 weeks of nothing and I'm struggling to stay motivated

https://preview.redd.it/uirzi760ctuh1.png?width=311&format=png&auto=webp&s=f41b0b09da5b0e77b68f4d3d15a55d40c9b96d43

I'm feeling pretty low right now and just needed to get this off my chest.

Within 2 days of launching, I got two paying customers. Complete strangers, with zero promotion. I had only posted about it on Reddit. I was over the moon.

Since then, complete silence.

I have around total 30 installs now, and 2 of them are paying customers. Installs kept growing through September, and this October I'm still getting 1–2 installs a day, but not a single new paying customer since last 3.5 weeks . I honestly don't know what these numbers mean. It's just demotivating, because those first two customers gave me so much hope, and three weeks of silence after that is making me feel worse every day. Sometimes i feel it would have been better if nobody had paid for it

Has anyone else been through this? How did you get past it? Any advices ?

reddit.com
u/Leading-Dot1785 — 4 days ago
▲ 17 r/SaaS

even a cheaper model has to earn its place

How are people deciding whether a cheaper LLM is good enough for a feature? because saving on tokens makes total sense but less so if it takes three attempts to get a usable answer. Are you testing it against your current model on real requests or just checking a few outputs before switching?

reddit.com
u/Particular_Car5864 — 4 days ago
▲ 5 r/SaaS

6 months in, $0 revenue. What marketing actually worked for you?

Hi guys,

I'm a solo founder. About six months ago I started building a SaaS, and I've been working on it and trying to get it in front of people ever since.

I haven't made a single cent yet.

I'm honestly disappointed, and I don't know what kind of marketing I should be doing that would actually work. I don't have an ad budget, so it has to be something I can do on my own with limited time.

For those of you who got your first paying customers: what worked for you? And what would you do differently if you were starting from zero again?

Thanks, any advice is appreciated.

reddit.com
u/Artistic_Essay_8536 — 3 days ago
▲ 3 r/SaaS

If you dont have Distribution, Invest in SEO and AEO. 3 month old tool hitting 500+ visitors from google alone, Ask me Anything

i've been into the Online world for 3 years now and Marketing is the hardest part when it comes to selling your product, i have more than 3k followers on X (not promoting myself) but only a few of them signup for anything i launch (i have 4 saas so far) but now since i've been focusing a lot on SEO and AEO of my saas, i have started seeing results like this. AMA

u/Emotional_Driver_756 — 3 days ago
▲ 9 r/SaaS

For those who got their first customer for a software product, what finally made someone say yes?

Curious what actually tipped it for people - a personal intro, a free trial, a demo call, something else? Would love to hear what worked and what didn't.

reddit.com
u/Good_Engineer3757 — 4 days ago
▲ 3 r/SaaS

5 lessons from adding AI to a SaaS onboarding flow (learned by breaking things)

Onboarding is where most SaaS products lose people. For the past few months I’ve been building an AI layer for the SaaS I work on, so users can describe their history or drop in photos instead of filling out forms. Here’s what I learned.

1. Fewer flows beat more features

I merged three separate flows into one experience and deleted over 20k lines of code. Less to maintain, and users only learn it once.

2. Speed is an activation metric

The first reply used to take 2m18s. Showing replies instantly and running searches in the background cut it to about 48s. Two minutes of silence is where people leave.

3. The most expensive model isn’t the best one

The app was silently running a premium model and one reply took 105s. A faster, cheaper model fixed most of it. Check your AI cost per user.

4. Never let AI touch customer data without approval

The AI once saved 9 entries to someone’s profile without review. Now it only creates drafts, and saving is always a button the user clicks.

5. Your AI will claim it did things it didn’t

It would say “added that” when nothing was added. Now the server checks every reply against what actually happened.

Biggest takeaway

Let AI remove effort, not control.

Question for founders: Where do you draw the line between what your AI does automatically and what needs user approval?

reddit.com
u/Yz31LL — 3 days ago