Some help (I hope) for us that woke up to a surprise you're banned on Vine program
I have spent the day transferred in circles going through 6 agents in various departments on chats or phone calls.. and 2 were vine team email replies... Apparently nobody knows exactly why or even sees that I'm banned or anything that would trigger a system block or flag of my account... the 2nd vine support told me the only team that can handle or fix review related blocks of any kind are the Communities team and to reach out to them via: community-help@amazon.com
Copy of my 2nd vine team reply:
Greetings from Vine Support team. This is Swapnil from Amazon Vine team.
I'm really sorry hear about your issue with Vine account. We certainly didn't expect this to happen to such a valued member of our program.
Here in this case the best option would to reach our Communities team to directly contact us.
To contact us, follow the steps:
Visit Customer Service: https://www.amazon.com/hz/contact-us Select Help with something else (if this button is displayed). Select Something else. Select Amazon Community. Select the most appropriate option from the list of Amazon Community features.
You may also contact them directly at community-help@amazon.com
I hope this helps.
Best regards, Amazon.com