Exit Strategy Not Available
Hi good people of Reddit,
I come to you once again as I have encountered a bug in the IB app. I currently have some CMPX LEAPs that I am trying to sell. However, when I press “Exit Strategy,” I get the message “Exit Strategy not available.” I don’t have any other active orders related to CMPX, nor any overnight trading orders. I am at option level 2, so I doubt it has anything to do with insufficient trading permissions either, as I am simply trying to exit my position on the call options I own. I messaged customer service but have received no reply.
I started using IB not too long ago and this is my second major bug I’ve encountered. The first time was that I couldn’t trade any stocks below $5 for some reason, and customer service said it was a bug on their end.
I find it very frustrating that a trading platform as large as IB can have these issues. Can someone please help? Thank you.