u/ALifeParamount

Buyer and I reached agreement on INAD, do I still accept return?

I screwed up and didn’t send all the pieces to a motorcycle part. Just simple overisght on my part. Buyer received package, noticed that, and filed INAD return. I reached out, apologized for my mistake and offered to either accept the return or ship the missing package parts at my expense. He said he still wanted the item, and thanked me for making it right. I shipped parts to him priority same day.

Tracking says it’s expected to arrive by the 16th, but the return request is still actives do I accept return and let it sit, or just hope the parts arrive before the window to respond and he cancels the return request?

Thanks!

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u/ALifeParamount — 8 days ago