r/eBaySellers

This may get removed, but I have no idea where else I could post this where there’d be a big group of other eBay sellers.

My bf has been selling on eBay for nearly 5 years (he switched over from Amazon when we first got together).

It’s his full time job, and he’s good at it. But I have an issue with the fact that every time we discuss money, he can never give me an exact number of how much he earns. I find this worrisome, as we currently live with his widowed mom, in HER house, and I want to move out, but he always claims that he doesn’t have money. So when I ask how much he makes, he always resorts to “it’s hard to get the exact amount because there’s eBay fees” and whatnot. I’ve suggested he keep track of how much he transfers out of eBay every month, as that would give a definite number, but that hasn’t happened yet.

Can anyone confirm how hard this actually is, or is it bs?

Edit to add: He knows how much I make.

I am new to selling on eBay, I had someone message me asking if an item was still available and I told them yes. They then proceeded to say "Awesome, btw I’ve paid for the item & delivery. The app said u need to confirm it and showed me this... Can u pls scan ’n confirm?" With a ss and a QR code attached. Is this actually a thing or am I going to get hacked if I scan the code? Everything in me is saying it's a scam, but I wanted to ask people who are experienced... Thank you!

should i be worried? i used ebay shipping and it had me ship to a shipping hub in the US first then Asendia got ahold of package for rest of journey but just got this update Customs retention or investigation?

Hi there - looking for help/advice.

I have sold around 2k or trading cards on eBay this year and am fully authenticated on eBay. I had someone purchase a 3k lot of cards from me and the buyer left positive feedback and delivery was confirmed. eBay is showing I will get my funds on September 17th? Why in the world are they allowed to hold the funds for so long after a completed transaction like this and is there anything I can do?

Ebay buyer messaged me stating that the package we sent him was opened by the USPS for some unknown reason. It was a book but was sent Ground Advantage rather than Media Mail due to the value. We reuse previously used Amazon and other bubble mailers as internal packing. Supposedly there was a (clearly recycled) USPS Priority mailer used as padding in the box and his mailman explained that he would have to pay an additional 7.00 for them to release the package or they would ship it back to us.

If this is the case, I have no problem reimbursing the buyer, I've just never heard of such a thing in the 29 years we've been selling on Ebay. Typically if there is any postage discrepancy, our postage account is automatically charged or refunded and we get an email to that effect.

Just wondering if anyone else have ever experienced this?

Why do buyers do this? And I’m wondering if it’s a gendered thing and I’m getting too annoyed by it. I’m selling a sweatshirt. He (I’m guessing gender here) lowballed me an offer and I countered just a few dollars off my price. One more back and forth where I went a bit lower and he asks if my last amount was the least I would accept via message. I said no. I would accept $y. 8 hours go by and I figure he’s not interested. Then he comes back and offers me $y-5. Why not offer me $y? Is he expecting me to make the final offer?

Buyer claims the package was cut open and item removed then taped closed sometime either during transit or after delivery. Seems suspicious to me. They first opened an item not received case. Then closed that and then opened a return! I called ebay and asked for help, and they decided to refund the buyer at my expense, so I am out the item and the money. I am gobsmacked. I cant even look at the app without a bad taste in my mouth

He says “Greetings, the item has not arrived, plus the tracking number is not correct, I will make a claim”

I haven’t gotten a claim email or anything yet but I have the original email that eBay sent me when I bought the shipping label. It is the exact same tracking number shown in the app under my orders. Thats the only tracking number I used. I have screenshot of the label too. Exact same.

The tracking says it’s been delivered. This is obviously not my problem right? It’s ultimately up to the post office. Like I can’t control that. I told him to contact the post office and sent the screenshots. Haven’t gotten any message back. I know eBay seems to be on the side of the buyer more than the seller so is there anything I can do to make sure nothing happens to my account or my money?

I am selling a high value collectible that is worth $1200+. My worry is that with Auto-Accept and Auto-Offers there is no real way for me to vet someone if they have lots of negative reviews or feedback if they accept the Auto-Offer I send or if they send an offer that gets Auto-Accepted. I would be force to ship that item out and risk losing a lot of money. My question is do you guys think I should have these option off and just leave it as a standard Buy It Now with minimum offer?

Buyer orders item (May 31)

Seller ships item

Buyer issues request for refund since it hasn't arrived

August 10 -- receive alert of carrier scan

August 14 -- item delivered

I've seen issued a refund

Case closed so how do I get money back or its a lost cause.

I had a customer who purchased a 14k gold intaglio bracelet from me that lived in England. After reaching customs the buyer became irate and demanded that I pay the VAT fees and import charges which I refused. About two weeks later the buyer claimed the item was damaged and wanted to return it which wasnt something I normally would do especially since the photos they uploaded showed no damage at all. They kept demanding that I refund their money immediately which I refused since I didnt have the item. They ended up closing the return on eBay and I thought it was over. Then two days later they filed a dispute with their credit card company saying I wouldnt allow them to return it which was not true. I never even got a chance to defend myself and eBay lost the dispute. Ebay then decided to recover the funds from my account including the seller fees! So now not am I only out the item I am out the $2053. I am a top rated seller on eBay with 100% feedback and I will NEVER sell on eBay again. And neither should anyone else. How am I responsible for eBay loosing the credit card dispute? I have no recourse other then posting my story on message boards I can find. I am happy to send all the screen shots to anyone that would like to see. I have been taken by ebay and they pulled over $2053 out of my account and never got my item back. People need to know the "seller protection" isnt a thing. You will pay for the theft. And also the person who bought the bracelet and did the fraudulent charge back goes by the name flogit56 do not trust this buyer they have done this before and will do again.

Recently made a sale of a retail item . Retail packaging has a small tear and buyer wants refund . Should I offer a discount or accept the return ? I have no issue ether way just don't want to take the chance of negative feedback

I hope this is a good forum for discussion and answers. I have been selling on eBay stores for 22 years. Not a newbie.

In the past two years eBay has relisted items that previously sold on eBay. That same item, it simply re-appears. Of course I give a refund, but it drags on my ratings.
In selling multi-variation listings, eBay routinely loses track of inventory counts. I have a database and a bricks & mortar business separate from eBay that keeps better track of inventory. Today I found that eBay had reset the entire listing inventory for a large list of capacitors being sold - to the original quantity. The sales are shown, but the inventory number is entirely wrong.
I can manually edit the quantities fairly easily, but time consuming and why am I doing this?

Are other people experiencing eBay's loss of math skills?

So I sold an item listed the item as a vintage piece 2.5 in coach tag took pictures of it front back showed it together showed it apart as it had peeled apart or come apart listed that in the listing and everything for 35$ customer sent me a single message that just said 25. Of course I know that's meaning he wanted me to sell it to him for 25 which I did not respond to because he had purchased it 2 minutes after he sent me that message so I'm like okay I'll ship it to him I guess he thought about it and he really wanted the item customer receives the item and immediately messages me asking for a $10 discount on the item because it was different than what I listed which it was not. I told the customer i would not give him a partial refund on an item he purchased just because he thought he was entitled to it. I told them if they wish to return the item they can do so or keep the item. That is their two choices. They stated thet did not want to return they just wanted me to give them 10 dollars back because i misinterpreted the listing and I 'knew what i was doing' which yes. I knew because I listed the item as such and took detailed pictures of the item so you knew what you were buying.

After denying a partial refund they demanded a refund or they would report me. Which I stated I would report them for threatening and block them. I again offered if they wanted to return it then do so. They funally filed an item not as described return which made it so i had to create a label for them.

(So what is the point of buyer pays return shipping if they always make the seller pay for the label)

I am still waiting for the item to get returned to me because they also stated they glued pieces back together to make it one part and I want to make sure they didnt ruin the item.

Has anyone else been experiencing this issue lately where people are demanding a partial refund after buying an item snd stating it was not as described? Was there anything else I could do in this case besides report them and block? I feel sellers get absolutely no help from eBay at this point for anything.

Context, buyer bought an item, paid for UPS 2nd day air. I received an email at 2:32pm that an order was placed. UPS pick up time is 3:00pm. I was at work also during that time. I shipped this the next business day, within my handling time.

I told the buyer that there is no guarantee for 2nd day air and I linked them a link to UPS's website that has that information. The package is one day late.

"Can Anything be done to help make this right? I paid a lot for this not to get sent out right away"

"Yea no. There are exceptions expected when customers pay for faster shipping like getting an item out immediately to make a 2 day window and not hide behind something ups posted which you didn't disclose in our conversation . A good seller knows this"

I sold a bose wave radio with a cd changer recently and the buyer is claiming the CD changer makes a loud grinding noise and they want to return. I tested it before listing and everything worked fine. How would you handle this? My listings all say no returns, but I've only just started selling on ebay so I don't want to screw it up.

So far ebay buyers have been the most difficult to deal with of any platform I've sold on.. Mostly complaining about problems or damage to an item that I know for 100% fact were not there when I shipped the item. For example the clasp on a toy that suddenly won't stay closed, but I stored it in a large container with many other toys and it stayed securely closed with the pieces inside, even when I moved it around, for months.. It's been a huge headache so far

I just sold a mini-fridge on eBay, and the same day, before I sent out the fridge, the buyer changed their mind and requested a refund.

I would accept the refund, but I’m confused- it states that only $151 would be refunded from my “eBay” wallet, and that I’d have to pay $22 out of pocket in order to approve the refund. Is this because they already took their cut despite doing absolutely nothing useful? Or am I hopefully just mislead? I figured they took their cut after an order was completed.

It seems it defaulted me to a no-refund policy, so should I just decline the refund and send the fridge anyway? Or would it be better to pay the extra and just re-list it for extra?

I noticed while scanning some items that ebay showed positive feedback that sure sounded like AIspeak. Why would someone bother to use AI to leave feedback?