

LG Does Not Honor Panel Warranty on New TVs Anymore (LG G6 77")
I wanted to make a post heavily warning everybody that after going through two months of pain after receiving a defective G6, it's apparent now that LG no longer provides panel warranties for new LG G6 TVs. Their standard for a defective panel is the defect needs to be manifestly obvious when showing the bright HDR test image of a seaside scene in the settings. My TV has strong vertical lines visible in nearly all content, all the time. Pictured is a solid 5% gray so you can see the pattern after over 200h of break-in and pixel cleaning. After the TV came like this out of the box, the retailer said I needed to wait 200h of panel time before I could file any claims. I waited, but that time took me out of the return window and they refused to make any exceptions. Since then I've been going through 2.5 months (since the TV release) of warranty attempts with LG, where they say the TV is not defective and what you're seeing here is a "mirror effect" (confirmed by the presidential office liaison). There is no recourse, and no higher route to appeal to. It's notable my panel problems are SIGNIFICANTLY more visible than the worse burn in I've ever seen, so this means effectively beyond your panel de-laminating or not working entirely, LG does NOT cover any panel manufacturing defects whatsoever and given this differs from past behavior I wanted to make the post making sure everybody is aware what's going on with these new TVs and people should avoid getting scammed like me.