Checking in on app: Passport number already in use?
Hi all. Wanted to see if anyone has run into this and if there are any recommendations on how to resolve it.
I am trying to check in to my upcoming cruise with my wife. Her check-in went without an issue but I received an error saying my passport number was already used. Obviously this is incorrect as I am not checked in...
I tried to do this on her app as well as my own.
I spoke with my travel agent and she advised I can check in at the port but I need to bring my birth certificate...there has to be a better way, right?
Anyhow, any recommendations would be appreciated.