u/Aahzimandias

Arai XD-5: The Front Fell Off

The part behind the front mouth vent, which holds the cheek pads in, fell off my brand new Arai XD-5. It looks like there's just one splotch of adhesive that was holding it on. This helmet is just a week old and now I don't think I can trust it. I contacted Revzilla to return it as defective and they refused, saying it was Arai's problem. I tried calling Arai yesterday, but their number just hangs up (maybe because of the holiday weekend?). I can probably glue it back in, but I definitely shouldn't have to on a new helmet. Has anyone had this experience?

https://preview.redd.it/cxvfmk40gbbh1.jpg?width=3000&format=pjpg&auto=webp&s=9a56db2936aa4a3515b99c48f4630ce7021cacaf

reddit.com
u/Aahzimandias — 1 day ago
▲ 8 r/Dualsport+1 crossposts

Arai XD-5: The Front Fell Off

The part behind the front mouth vent, which holds the cheek pads in, fell off my brand new Arai XD-5. It looks like there's just one splotch of adhesive that was holding it on. This helmet is just a week old and now I don't think I can trust it. I contacted Revzilla to return it as defective and they refused, saying it was Arai's problem. I tried calling Arai yesterday, but their number just hangs up (maybe because of the holiday weekend?). I can probably glue it back in, but I definitely shouldn't have to on a new helmet. Has anyone had this experience?

https://preview.redd.it/cxvfmk40gbbh1.jpg?width=3000&format=pjpg&auto=webp&s=9a56db2936aa4a3515b99c48f4630ce7021cacaf

reddit.com
u/Aahzimandias — 1 day ago