Support guy says i need to put my full irl name as my display name, But links an article saying otherwise.
"Before we unfreeze your account, we will need you to change the name on your account to your full legal name. (Your username can be whatever you'd like.) Venmo is a federally regulated money transferring service, so we will need this before allowing you to continue using our service."
they go on to link this article
https://help.venmo.com/cs/articles/signing-up-for-a-personal-account-faq-vhel187
which goes onto say "We understand that you may not use your legal name or not want others to see it on your profile, so you’ll also be able to use a display name of your choosing on Venmo."
"(insert my name) is not a person's name.
If you want to keep using the service, you need to change it"
what is going on here? i used venmo for years with no issue, It's not like they DONT have all my information.