Subject: 15 years with Logitech, a mountain of dead hardware, and I’m finally done. Goodbye.
I have been a loyal Logitech customer for over 15 years. I loved your design and ecosystem, but the build quality of your hardware has become an absolute joke. Looking at my current setup, the only thing that actually works without flaws is the Powerplay charging mat. Everything else is a disaster.
Here is the reality of owning your products:
- Mice (G903 Lightspeed): I am forced to replace my mice every 1.5 to 2 years like clockwork due to the chronic double-click issue.
- Keyboard (G910): The Romer-G switches are completely broken. Keys either double-click or don't register at all. Cleaning them with alcohol helps for a couple of days, then the nightmare returns. Why is there still no Hot-Swap or optical tech in your full-sized flagships?
- Speakers (G560): The RGB backlighting is completely unstable and constantly flickers like it's having a seizure.
- Headset (G935): The audio randomly disconnects, and I have to frantically fiddle with the power switch just to get them to work.
To make matters worse, look at the trail of dead Logitech hardware I have gone through recently:
- G703 Mouse: Died completely.
- G432 Headsets: Bought two of them, and both died.
- G602 Mouse: (two) Double click x2.
- MX Master Mouse: A premium office mouse that simply died and stopped working.
- Pop Keyboard & Pop Mouse (Daydream bundle): Both failed and died completely.
It is incredibly frustrating that equipment worth hundreds of euros acts like cheap, unbranded e-waste. You are bleeding your most loyal long-term customers because you choose to save cents on decent components. I have absolutely no words left for this level of quality. I’m moving to competitors who actually offer reliable optical tech and Hot-Swap.
Let me ask you one final question: would you honestly buy your own products after an experience like this?