r/LogitechG

Im addicted to logitech I think.

As you can see on the picture here I bought a pro strike X2. The one on left is the one I bought on Amazon. It’s delivered with those custom pastes. The one on the right is the one I bought from official website. Be cautious about buying Logitech stuff from Amazon!

I’ve been using the Logitech Pro X2 Super Strike for a bit. The easiest way to describe it is that it still feels like a GPX, just with a much more interesting click system.

The shape is the same safe GPX / Superlight style. If you already like that shape, there is almost no adjustment needed. Some people might find it boring, but it works.

The main difference is the HITS system. The click is handled by a sensor, while the click feel comes from haptics. You also get adjustable actuation and rapid trigger style resets. It is easily the most interesting part of the mouse.

I also think it says something that ATK already made something that looks basically the same, just without the same tech. I do not want to turn this into a copying discussion, but the design was clearly interesting enough for that to happen.

From what I’ve seen, some Valorant pros are already using this mouse too. That makes sense to me, since it keeps the safe GPX shape but adds a click system that could actually matter in competitive games.

The weight is around 61g. It is not heavy, but it does feel a little odd right now when so many mice are moving lighter and lighter. Personally, I think 45g to 59g is more my sweet spot.

Build quality feels a bit better than the Superlight 2 around the main buttons and scroll wheel. The shell feels solid. The side buttons are probably the weakest part. They work, but they still have that slightly springy Logitech feel.

The stock skates are black and feel different from normal white PTFE feet. From what I understand, they should work better on glass pads, which is a bit unfortunate because I do not have one to properly test them. On cloth, they feel controlled, but nothing too special.

As for HITS, I think it makes the mouse more fun, but I would not call it a huge game changer. It is not like Hall effect keyboards for keyboards. To me, it is more like a fun afternoon treat than a full meal.

I am so incredibly furious with Logitech right now.

I recently lost the LIGHTSPEED USB dongle for my Logitech G535 wireless headset. The headset itself is in perfect working condition, so I figured, "No big deal, I’ll just go to their website and buy a replacement transmitter."

Guess what? They don't sell it. It completely does not exist on their official spare parts store.

When I contacted their customer support, they basically hit me with a "sorry, can't help you" response. Because a tiny USB stick is missing, their official stance is apparently that I should just throw a perfectly good, fully functional headset into a landfill and spend another $80+ on a brand new one.

Look at companies like Turtle Beach—if you lose a transmitter for one of their headsets, you can easily go onto their site, spend fifteen or twenty bucks, and buy a replacement. It takes two clicks. But Logitech? They’d rather generate e-waste and force you to buy a whole new unit.

It is greedy, anti-consumer, and completely ridiculous. If you are thinking about buying a wireless headset from Logitech, be warned: if you lose or break that tiny USB dongle, they will completely abandon you. Never buying a Logitech audio product again.

I found a good deal (which I’ve found out to not be I guess) on a second hand Logitech wheel since I’ve been looking for one for the new forza release. I was told everything works good but of course going to pick it up I had no way of testing. Now that I’ve made it home and hooked it up and loaded a game to try it with I cannot keep the wheel straight it is always pulling full force to either direction, and then once it is fully rotated it begins rotating full force the other way in a endless cycle unless I balance the wheel in the center point as shown in the video. Any help in diagnosing or fixing the problem even to the point of taking it apart to look at the motherboard to see for failed components would be greatly appreciated. I’m not into technology that much but I’m very hands on so I can take it apart to look for possible failed internals if that may be suggested to help. Thanks so much!

If this post breaks any rules or is not allowed please message or help me to fix it! I could greatly use and appreciate the help of others in the group possibly more wise and experienced than me.

I wanted to share my recent experience with Logitech India support and warranty service for my Logitech G Pro X Superlight 2 because I think consumers deserve to know what kind of after-sales support they may actually receive for premium products.

I purchased the mouse on 25 December 2024. A few months later, I started noticing a strange issue where pressing the left mouse button would sometimes unintentionally trigger the middle mouse click. Over time, this eventually developed into a structural crack on the left click shell during normal usage.

The important part here is:
- the mouse was never dropped
- never physically abused
- never crushed or mishandled

The switch itself was still functioning. The issue was specifically the shell/button structure.

I visited the authorized Logitech service center in Bangalore called Supreme Technologies after learning that the old Accel service center (which has exceptional service comparatively) had shut down.

My experience there was honestly terrible.

The product was initially rejected almost immediately at the front desk without proper inspection. Communication was extremely poor and I repeatedly had to insist on getting proper clarification. When I asked for the reason for rejection in writing, they initially refused.

Only after pushing further did they create a job sheet and later close it stating “external damage / user-induced damage.”

What frustrated me the most was that nobody could clearly explain HOW they concluded that.

I escalated the matter through Logitech live support and eventually reached the Logitech Special Care Team. To their credit, they did take:
- invoice
- photos
- a full video of the mouse

I specifically recorded a detailed video showing:
- all sides of the mouse
- overall physical condition
- serial number
- no impact marks or dents

I also explained that the issue started as a functional issue first before becoming a structural crack.

The case was supposedly reviewed internally by their “product specialist team.”

Final outcome?

Rejected again as “user-induced damage.”

No technical explanation.
No engineering reasoning.
No actual assessment details.

Just repeated template responses saying:
“physical damage determined to be user-induced.”

That’s honestly what disappointed me the most.

I own multiple Logitech gaming peripherals, including an older PRO X Superlight, and never expected this level of after-sales support from a premium gaming brand.

At this point, I genuinely question the value of spending premium money on flagship peripherals if customers are not even provided transparent technical reasoning after fully cooperating with support.

However, I’ve now ordered replacement shell parts from China and will repair the mouse myself. Which, is the only option that I have now.

I just wanted to post this so other users are aware of the current state of Logitech warranty support and can make informed purchasing decisions.

Using dedicated usb C card and powered usb c hub. When turning and when wheel under load it just cuts out. I was having this problem while ago. It went away now it’s back without anything changing.

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Hello,

my Pro X2 Superstrike dongle got damaged in laptop bag..

i see that this one is compatible but its sold out: https://www.logitechg.com/pl-pl/shop/p/pro-lightspeed-receiver.943-001465

is there something else i can do or any other dongle which will be compatible?

hi all so I have just bought FH6 and I’m using the Logitech G920 steering wheel.

I have noticed on social media that a lot of people have this issue and I have played multiple racing games on the wheel before however I am finding it very impossible at the minute with the current / default settings, i have attached photos, an no i’m not a bad driver , has anyone managed to find legitimate settings for L G920 and the new FH6 game? that don’t cause spin outs, losing grip, can’t stop spinning out