u/Acrobatic_Quail7107

Just checking in with yall after seeing a spike today.

How is everyone holding up?

I mean at this point they do deserve a lawsuit. A big one.

Folks taking their support on this subreddit are just their bots.

Shitty customer service. No emails to communicate with. Tickets not being received. Not being able to be transferred. Constant scares to charge a zillion fines.

So so so disappointed!

Before anyone says "why did you list the ticket twice?", let me explain because I think that's the most important part of this story.

I'm completely new to ticket reselling. I've attended concerts before and every ticket I've ever purchased was delivered almost immediately after purchase. This is my first experience where I purchased a ticket and still don't actually have possession of it just days before the event.

A few months ago, I bought a Brazil vs Morocco World Cup ticket through StubHub. The ticket was supposed to arrive by June 6. That date came and went, and I still haven't received it. StubHub still says the ticket is "on the way."

Since I couldn't attend anymore, I clicked the option inside StubHub that basically says I can't attend and want to resell the ticket.

At some point I wanted to adjust my asking price. The issue is that every time I tried to access or cancel the original listing, the site would either error out or not properly let me manage the listing. As a new user, I assumed that if a ticket sells once, it can't magically sell a second time. That seemed like common sense to me.

So when I created another listing, I genuinely believed that:

1. The original listing wasn't functioning correctly.

2. If one sale happened, the other listing would automatically become irrelevant.

3. There was no realistic way for the same ticket to be sold twice.

Fast forward to now:

1. I purchased 1 ticket.

2. I have received 0 tickets.

3. The estimated delivery date has already passed.

4. I now have 2 completed sales tied to what appears to be the same ticket.

What makes this even stranger is that the ticket sat unsold for months, then both sales happened within roughly a day of each other.

When I opened the fulfillment instructions, both sales were assigned different buyer names and different email addresses using company domains. After searching Reddit, I discovered discussions about StubHub proxy email addresses, so maybe that's normal. But it definitely raised questions when I was already dealing with delayed ticket delivery and duplicate sales.

The most frustrating part is that I tried to fix the issue. I attempted to cancel or manage the duplicate listing, but the platform repeatedly gave me errors. I also contacted StubHub and documented everything before the event date.

At this point, my concern isn't even making money on the ticket anymore. My concern is being penalized for failing to transfer tickets that I still have not received from the original seller.

Has anyone else experienced something like this with FIFA tickets, delayed transfers, duplicate listings, or StubHub proxy emails?

I'm genuinely trying to understand whether this is user error, a platform issue, or a known problem with World Cup ticket transfers.

Any advice would be appreciated.