





Another great experience ordering from Janie!
I tend to wait until I have worked with a seller on multiple items before posting a review. I’ve had instances where the first item or two was great, and then the quality declines on subsequent orders. So I prefer to wait and then feel I can offer a helpful and honest take on the quality, product and service I received.
I have ordered 5 pairs of glasses from Janie - 3 prescription and 2 just frames/sunglasses - and ever since pair has been excellent!!!!
The first 3 pairs were Tom Ford, ChromeHearts and Prada. I was completely blown away at the quality as I had tried on the glasses in a large department store and knew exactly what they were supposed to look and feel like. 10/10 on those!
Most recently, I placed an order with Janie on 7/22 and sent in my and my spouse’s prescriptions for Tom Ford and JMM frames. Janie followed up with me a couple days later requesting a specific measurement for pupillary distance which I provided to her. Unfortunately one of the measurements was incorrectly given to me by my optometrist and I didn’t realize that until several days later when the lenses were made. I had accepted that the error was 100% my fault, but Janie worked some magic and was able to get the lenses replaced with the correct measurements!!!! That is AMAZING customer service right there!
The glasses arrived on 8/10 via FedEx, and I paid a little extra ($30) for faster shipping which I thought was very reasonable.
The glasses arrived perfect! My Tom Fords really blew me away as I had tried them on at Bloomingdale’s; they were a newer model and $695 there! I was utterly shocked when I opened the case and they were 1:1 as best I could tell!
Janie is all about taking care of her customers and is a wonderful communicator. She kept me updated during the process, requested information when needed, and let me know when the glasses were shipped.
She is 5/5 for me so far, and I am happy to write this review for her! I won’t go to anyone else for glasses in the future! 🥰
Adding the link to her album: