u/AdderoYuu

I know there are a lot of these posts, but for the love of all that’s holy why are customers treated this way? When I set up these services, after several repeated errors and issues with XFINITY I finally got service set up for $80 a month. I checked my bill and the last two months, 144.77 for the same exact service.

That is ASININE. Your competitor in my area, KUB Fiber, sells gigabit internet for SIXTY DOLLARS A MONTH. I was relatively satisfied with my eighty dollars (not fiber) a month, but I can’t AFFORD 144.77 a month, even if that was a fair price to pay. A near doubling in price with no notice is awful customer treatment, and this entire subreddit speaks to that.