Thank to that one unknown advisor who helped me to regain my account
I lost all my gaming accounts to a malware, Discord, Steam, Rockstar, Ubisoft and EA.i started to recover it one by one. this is about what happend with EA
First when i approached they gave me case number and started to assist me
on first chat , i was unable to provide any proof rather than EA ID bcoz steam acc was still compromised...
Second chat, half way in - said to come after 24hrs
Third chat, he didnt even asked me any info or the reason. at one point he bailed out.
Fourth, read everything from the previous chat and said the same (name aditi - gave a very bad feedback)
i lost all hope tried creating an other account(Same mail ID) only to learn steam was linked with the previous compromised account so i gave it a last shot...
Rohit , he literally went through all the necessary data to bring back my account, we were still online and he was trying to help me to make the account safer. but i accendentially closed the tab only to notice that chat was gone, i tried really hard to find the chat but i was only able to find the case history(all the previous chat)...i really wanted to thank him
its not that i have spent a fortune in EA....it is that after losing all hope and some how someone shows up fixes it, but i was unable to thank him. i hope he see's this message.
and i wish all the best on recovering ur stolen accounts. there are good people who will help...
thank you sir