Barbour "Re-Loved" voucher limitation
Just thought I would provide some clarity here based on my experience of Barbour's 'Re-Loved' voucher scheme.
I had an older jacket which was unlikely to sell for much and which I don't wear. I figured I would send it back to Barbour via the website scheme, which entitles you to a £50 voucher to use toward the cost of a new jacket purchased through the Barbour website.
Having now received the voucher, I can confirm that it does not apply to any collaboration jacket in your basket, only the core line of Barbour jackets.
This was perhaps to be expected, but I also think not particularly explicit in the T&Cs (below) - even where it is says the voucher only applies to "Barbour, Barbour International and Barbour Beacon wax jackets", it does not obviously exclude collabs:
Barbour Re-Loved | Terms and Conditions
- Your old Barbour wax jacket can be exchanged in the UK via Barbour website, www.barbour.com/uk/re-loved and at Barbour’s participating retail stores*.
- In exchange for your old Barbour wax jacket, Barbour will give you a £50 discount off a new Barbour wax jacket purchased in participating stores (see below).
- This offer only applies to men’s and women’s Barbour, Barbour International and Barbour Beacon wax jackets. Children’s wax jackets are not included in this promotion.
- The £50 discount can only be redeemed against purchase of a new Barbour wax jacket at the full recommended retail price (RRP). If a discount has already been applied on the jacket, the £50 discount will be applied to the original RRP of the product and not the discounted price. The £50 discount cannot be used toward the purchase of a Re-Loved jacket. Only one £50 discount can be used for each new jacket purchased
- The £50 discount is valid at the time you return your old Barbour wax jacket and cannot be used at any other time.
- If your old Barbour wax jacket is exchanged via Barbour’s website then your voucher can only be used when purchasing your new Barbour jacket online and cannot be used in Barbour’s participating retail stores.
- By accepting the £50 voucher for online exchanges, you agree your old wax jacket will become the property of Barbour. Once returned to Barbour, your old Barbour wax jacket may be repaired and recycled in whole or part and may be resold to another customer. Whilst we will make every effort to recycle old jackets, jackets beyond repair may not be recycled or resold. We are unable to inform you as to what has happened to your old wax jacket.
- The £50 voucher is valid only for you and is non-transferable. It cannot be re-sold, transferred or exchanged and the voucher can only be redeemed in full on one occasion (as outlined above).
Anyway, a first world problem, but hopefully helpful to anyone wondering if this was a route to a discounted collab jacket.