American Home Shield
American Home Shield sells its product as number one home warranty service and on very first page, it says everything is covered. Nowhere it says prominently that you need to provide fitness of appliance certificate. We had purchased AHS couple of months ago and 10 days ago, water pipe to Jenn Air refrigerator started leaking. We had first dispatch from ****** Services and technician diagnosed as water pipe in bottom of this built in refrigerator to be leaking. He said it would need replacement; he would order parts and fix it once AHS approved it. AHS denied claim saying it was preexisting leak. When I called AHS and spoke with person, he said if my claim was to be approved, I would need to provide “Fitness of Appliance Certificate” from before. Have you ever heard of this B_S.? I wanted to cancel plan as I feel cheated, they offered me second opinion. This time guy from We___it came and diagnosed problem as water pipe in door being damaged. Still denied. This time claim was again, it was there before warranty started. Guys, buying home warranty is like buying health or other insurance. Like for life insurance, when they offer policy, they require medical exam. If AHS wants to have fitness certificate, they should ask before issuing policy. Not after taking premium for months. That is called ACTING IN BAD FAITH.