u/Admirable-Bus-7504

AI phone answering and ADA

Are AI phone-answering systems required to comply with ADA accessibility requirements in California and federally? If a business uses an AI-only intake or phone system that creates barriers for disabled callers, what agencies regulate this and what type of attorney handles these claims?

Location: Central Valley, California

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u/Admirable-Bus-7504 — 1 day ago