u/AdventuresWithAlex

Image 1 — Please Help - I can't get my standing desk to go down / recalibrate its height settings
Image 2 — Please Help - I can't get my standing desk to go down / recalibrate its height settings
Image 3 — Please Help - I can't get my standing desk to go down / recalibrate its height settings
▲ 2 r/StandingDesks+1 crossposts

Please Help - I can't get my standing desk to go down / recalibrate its height settings

I got this desk from a thrift store for like $40 like 2 years ago. During my time of owning, it got stuck at a really tall height once before and I managed to reset it somehow and it fixed itself. Except it wouldn't sit all the way at the physical bottom limit. It would always park just a little bit above it. I decided that was fine and have delt with it being slightly taller than my desk chair to the discomfort of my arms and wrists.

Well today, I felt brave and tired of my wrists hurting so I decided I was going to fix it fully and completely... this ended up going horribly wrong. I raised the desk some, power cycled it, then the software locked that height in as the floor.

I tried holding the UP + DOWN arrow buttons and it went into what looked like a calibration mode where it rose up to the physical max height, made a click sound, then began its decent. However, it stopped much shorter of the bottom and stayed about 6 inches higher than before I started trying to work on it. Great.

I kept trying to reset it in various ways. Power cycling. Holding down the DOWN arrow. Holding down both the UP + DOWN arrows. It running the calibration thing again and stopping in the exact same spot about 6inches from the bottom.

Next, I tried FULLY dismantling the desk to remove the motor to try to manually lower the legs to the bottom then rebuild it. That was a great idea except I couldn't get the fucking motor out because it's just built into the right leg. No way to remove it and manually reset it. Holy fuck.

Finally, after rebuilding it, I got the genius idea to raise it all the way to the top, power cycle it, and try the UP + DOWN reset method.... now it does not initiate the calibration mode and after holding down the UP + DOWN buttons it will just display "EEE". I've tried holding the UP+DOWN buttons down for 2 minutes longer while the EEE was displayed and nothing.

I have tried holding just the DOWN arrow button down too to no avail.

I don't know what to do anymore. Can anyone please help?

This is model number of the controller: TH-HZCG-SIHIE

I have no other identifying information as to what brand this is. Clearly some cheap desk from Amazon.

The only other desk of this style i've found on the internet is this users post asking how to get the motor bar off: https://www.reddit.com/r/StandingDesk/comments/1gjnbm2/how_do_i_get_this_motor_off_the_rod/

u/AdventuresWithAlex — 11 hours ago