u/Adventurous-Secret86

▲ 1 r/traktorpro+1 crossposts

Unable to transfer licence. Customer support is non existent

Few months back I submitted a request to transfer my Traktor pro licences, received an email with the serials however no transfer licence ID. Now the products don’t show in my account or under my transfers.
I have submitted tickets with customer support over the last week but are just set back generic AI replies that don’t help at all, then when I reply to the email I never get a response.

How the hell do we get in contact with an actual person? I’ve never experienced customer support this bad from a company.

reddit.com
u/Adventurous-Secret86 — 5 days ago