u/AdventurousLock5485

hi i made an order 35 days ago & was charged however I never received a voucher for it. I checked my email and refreshed, logged in and out of the email address I used at guest checkout on the app since it’s supposed to “link” & still nothing! nothing shows up on available redeemed or expired Groupons tab, nothing in my email & my bank charged me the 292$ all over again since they had “proof they sent it” theres no chat on the app, phone number hangs up on me, has anyone resolved this issue before & how ?? what do I do???