Etihad’s Scam
I had a horrible experience with Etihad - thought I’d give them a try and booked LIS to BKK which showed Etihad flying this route and after two weeks they had a wet lease with an airline HiFly and downgraded the flight. Worse than Ryan Air.
I cancelled my tickets, took a loss and will never fly Etihad ever.
Etihad’s scam is to show they fly the route, you pay money upfront and after 2 weeks they show you that the carrier is Hi Fly wet lease aircraft - your flight and seats are downgraded. When you’re not happy that they downgraded you - you then proceed to cancel the tickets - They charge you cancellation fees (large amounts) then they offer discounts to new customers along with some offers to lure more people with the same scam.
After this incident I deleted the Etihad app and membership. And I strongly recommend my friends to choose Emirates over all other airlines in the Middle East.