How do you handle records requests for prehistoric board motions? [CA] [ALL]
On my board the secretary job is basically an unpaid clerk role where I have inherited all the mistakes and oversights of secretaries past.
Someone emails asking about a motion the board passed a couple years back. What was the exact vote? Was it in the annual meeting or a regular one? And suddenly you're going through old email threads, a shared drive somebody reorganized, and a folder of scanned PDFs trying to reconstruct it. An hour gone for a two-line answer.
Curious how other boards actually keep this from happening:
Do you keep a single running log of every motion and vote, or just rely on the approved minutes?
If minutes, how do you make years of them searchable? Ours were individual PDFs so full-text search is hit or miss.
Anyone standardize the wording of motions so they're findable later ("Motion to approve [X], moved by, seconded by, vote count")?
How do you handle it when the minutes from three secretaries ago are formatted totally differently? Besides the heavy sigh and face-palm method (already familiar).
Looking for process/organization habits that actually held up over time, not another tool nobody maintains after the person who set it up rotates off. What's worked for you?