Bougth a brand new Alienware Aurora 16 laptop and Dell says I need a motherboard replacement!
So I bout a brand new alienware aurora 16. I love it. Its been 40 days since I bought it. However since day 1 I have had this issue where a message pops up on startup: "Time of day not set".
Initially I just thought it needs a BIOS update and a RTC. Surely after that I did not see the message for a while. But then one day I ran out of battery and the laptop shut down and I left it like that for the night. Next morning the error popped up again!
So I recreated this seevral time and the error keeps coming back!
I contact dell support and I cant return the laptop now because its past 30 days but they offered to replace the motherboard because according to them its a faulty BIOS chip!
Anyone else experienced this? I abosolutely DO NOT want to have a brand nw laptop taken apart and its motherboard replaced - that is really very dissapointing for me.
What do you guys suggest and what other options do I have!
Also - my initital thought was the CMOS but turns our the new laptops dont have a CMOS battery!
Really need some good advice. I love the laptop but this has ruined my eperience