Just started a new BOM position & I have some placement and job questions!
Just started today as a business office manager for a memory care assisted living facility.
I realized upon my few minutes there that they had added ‘greet visitors and residents’ and ‘answer phones’ to my list of responsibilities along with typical work such as payroll, medicare processing, financial processing, etc.
I thought that was a little odd since they didn’t really mention it in the interview or job description, but then on top of that, my office and desk.. are the front desk. Not even just me there either, it’s shared with another person next to me and nurses and other admin come and go as they please. The nurse cabinet up front is directly behind me. Nurses have to get behind me and possibly see my computer and paperwork to get to their cabinet.
What I really need help with is, is this normal, or even HIPAA or HR allowed for what I will be working on? And also, does that therefore make me the BOM & the receptionist (even though that was not mentioned in the interview process)? Hoping to see some responses to put my anxiety at ease about this, but it feels very off. Thanks for the help!