u/Aggravating_Tax_8570 — reddlx

Replacement unit shipped to wrong address, support unresponsive for days

My phone had a manufacturing defect, so support agreed to send a replacement unit. However, the shipping address they used doesn’t match the one I actually gave them.

I flagged this issue as soon as I noticed it, but it’s been several days now with no response from support. No update, no confirmation, nothing.

Has anyone else run into this? At this point I don’t even know if the replacement is going to the right place, and I can’t get anyone to confirm or fix it. Any advice on how to escalate this would be appreciated.

reddit.com

u/Aggravating_Tax_8570 — 18 hours ago

▲ 3 r/sidephone

Phone blocked since 10 mns

Hello, as we can see on the screenshot, my side phone is blocked like this since 10 minutes, would anyone know how to solve this ?

u/Aggravating_Tax_8570 — 4 days ago

▲ 33 r/sidephone

Purple/magenta vertical lines appearing when using the camera

Hello,

Hope you’re doing well.

I’m noticing these purple/magenta vertical lines on my screen specifically when I use the camera app (see photo, was scanning a QR code when it showed up). It’s not a crack — I’ve checked and there’s no physical damage to the glass. The lines seem to only show up during camera use.

Has anyone run into this before? Trying to figure out if this is a camera sensor issue, a display issue, or something else entirely. Any ideas what could cause this?

Thanks in advance for any insight!

u/Aggravating_Tax_8570 — 4 days ago