I got scammed by the hers
I purchased 6 months plan from the Hers and I achieved the goal. Therefore, I canceled the plan last month and I found they charged next subscription few days ago. So I entered their app&website which said my subscription is active. I canceled again and re-entered the app&website which said my plan is still active. I have no idea what they are doing and it's ridiculous that I can't cancel my subscription from my end. The more evil thing about them is when I went through the cancellation process, it looks like going smooth and working but it turned out I can't really cancel it. I contacted to their customer service and waiting for their answer. It doesn't make sense that even though I went through the cancellation process from their mobile app, it doesn't really cancel it. I hope that the other people wouldn't go through their scamming.