u/Alarming-Comfort8089

Hello everyone, i recently applied to work as a geek squad agent and in the case i do get accepted, what are some basics i should already know? I am in a paid IT intership at my school so i think i know the simple stuff but we mostly deal with school issued dell chromebooks so i dont want to start working and not know what im getting in to yaknow?

Any tips, videos, or really anything would be appreciated, thanks!!

(Ps, does being in a IT internship in highschool boost my chances greatly or is that something common in this field....)