r/GeekSquad

Knowing the Beam Ultra was coming, I was worried about paying full price for the Beam 2. However, I was assured by an in-store rep that the price would be matched if it went down in my 60-day return period (I'm a My BestBuy Plus member).

So, I purchased the Sonos Beam Gen 2, SKU 6476041, on October 2 through BestBuy.com with Store Pickup. On October 5, I received a $5.01 post-purchase price adjustment when the price dropped to $493.99. The price has now dropped to $359.

I was denied the $140 adjustment today (October 7) because I was told by a telephone support rep that "Best Buy only allows one price match per item." However, Best Buy's current Price Match Guarantee FAQ specifically states: “After my purchase can I price match more than once during my return and exchange period? - Yes. If all other price match criteria are met, you can price match multiple times during the return and exchange period.”

This is also a Best Buy price reduction, not a competitor match. The policy says that if Best Buy lowers its online price during the return and exchange period, Best Buy will match its lower price upon request.

Anybody else have similar issues?

On September 23, I dropped off my laptop at Geek Squad to have its cracked screen replaced. I was told the repair would take about two weeks and that I would receive updates.

It is now October 6, and the FedEx tracking still shows only “label created.” According to the tracking, FedEx has not received the laptop.

I called Best Buy, and they said they are “investigating,” but I still don’t have a clear answer about where my laptop is or when I’ll get it back. I need it for work, and it has been almost two weeks.

Could my laptop be lost? Should I request a “junkout,” or should I wait longer? Any advice would be greatly appreciated.

I'm a new hire ARA and I recently completed both the Apple Certified Support Technician and Apple Certified Repair Technician courses and I was wondering if it's possible for us as employees to get these badges linked to our credly? I just think it would look nice on my LinkedIn page and help with future opportunities. I did add my employee outlook to credly and verified it but I'm not sure what else I would need to do. I finished these courses about two days ago.

I mainly mean in the sense of actually DOWNLOADING the updates. I have noticed in the last 3 weeks or so, several makes and models of laptops, when I go into SETTINGS, then the Windows Updates and check for updates, it finds some and puts them under this "Available Update" drop down that you need to click on to see the updates. and has the Download and install, but the buttons are all grayed out, and it just sits there on the settings page saying "Working on updates" and never downloads them.

hey! i applied for a job at geek squad like 2 weeks ago and was wondering how long i should wait before giving up. checking the application status, it just shows a green dot at applied, nit even under review, which leads me to believe nobody has looked at my application yet, which is giving me hope i havent been denied. ive never applied for any job before so im hoping somebody here could let me know how long it took to recieve a response. talking to a friend, he said he got a response in a day. thanks!