How do you all deal with people who argue with your prices? Does it happen often? Picture is of my dog btw.
We're in a small rural town in Virginia and have been open for 6 years with 3 bathers, and 4 groomers and we have someone complain about our prices weekly.
We have a pretty large clientele and we do up our prices almost yearly anywhere from $2-10, but we're still very reasonable. The other day my coworker did a 7lb poodle mix for $65 and the lady argued that, that wasn't worth it and that she's usually pays $60 which she did, but last year. We also have people who huff and puff over our prices. Yes, of course we can fire them, but they end up paying anyways and then they leave and we leave it up to them on wether they come back or not and if it does end up being an issue the second time we fire them. I'm just wondering if other salons deal with this because I feel like we deal with it A LOT.