r/grooming

Question about Dog Injuries Reimbursement

Not sure if this is the right place to post but We got a letter from the lawyer who is also the dog owner. She says we nick her dog at their appointment. She wants a refund and payment for their dog’s related injuries. We are fine with this and we agree to do it.

The unreasonable part is she wants us to reimburse her for the time she took off to take care of the dog. She bills $400 an hour and it’s why the bill is over $3,000. I am trying not to be rude and be understanding but that seems excessive. Do you think this is reasonable?

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u/Ok_Calligrapher_8761 — 4 days ago

Doodle grooming advice

I have two doodles one is a golden with a very tight curl, the other is a golden cavapoo. I do most of the grooming at home. Would like some friendly advice on reasonable priced clippers. As I understand it is not necessarily the clipper itself but the blade. Looking for one that would do both of our girls. Thanks in advance .

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u/Existing_Tourist_274 — 4 days ago

Favorite salon

I know it varies from person to person but for those with more experience, which salon environment was your favorite? I've currently only worked at 2, a vet clinic and the typical corporate, obviously the corporate was terrible but I also did not like the vet clinic. I'm interviewing at small mom and pop shops atm, a couple of them higher end salons, but I'm also interested in a dog daycare setting and working from home. Tia

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u/FriendshipLatter2055 — 12 days ago

am i a cry baby?

I need advice on a situation at my corporate salon.

One of the “newer” hires (he’s been here a few months now) and i got super close as friends. Him and i have fun together at work and work off one another’s strive to stay busy.

Recently he started booking dogs only on him. if he picks up the phone and they ask for the soonest availability, he will go to HIS soonest availability and let the other 3 groomers in our salon left with nothing. Any messages that come in that he sees? they’re booked on him. no matter who sent the initial message.

i’m starting to get frustrated as i’ve brought it up a few times now that we need to be sharing clients. most of our days consist of him having 6-8 dogs and everyone else with none-1 and it’s always the difficult dogs he books with us or they book online.

i’m wondering if im being bitchy about not being able to get them booked on me or the other groomers but when he gives the client the “soonest” availability and it’s actually HIS soonest availability- how will they know? Also, he’s taken several of my regular clients and started booking them out on him if there’s every a discrepancy on the schedule where my days are booked incorrectly and we need to reschedule for another day.

when i speak to him he tells me he just really needs the money but we all need the money. we all need to commission out.

i plan on speaking to my store lead about this issue tomorrow morning but i want to know if im just being a cry baby.

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u/cursed_cavity — 12 days ago
▲ 3 r/grooming+1 crossposts

Mini rex rabbit grooming

After years of hand picking fur off of my mini rex bunnies every time they molt (frequently), I'm finally interested in buying a deshedder or brush that will actually work for their unique fur type. Most brushes and combs just skate on top of the coat without pulling anything out because the fur is so dense. I'm considering the 5" equigroomer, or maybe a rubber curry brush, but I'd love some more insight from people familiar with this breed!

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u/please-be-civil-guys — 11 days ago