The thing nobody told me about building your own systems after years of running other people's
Spent 14 years inside large operations. Energy, logistics, infrastructure across four continents. My job was always to make complex systems work, find where things were breaking, fix the process before blaming the tool.
What I didn't expect when I started building for myself is how much of that experience is actually invisible until you need it.
Most people when they hit a broken process in their business, they go straight to the tool. New software, new app, new hire. The process underneath stays broken, it just moves somewhere else now.
The operators I've worked with who actually fix things do one thing differently. They sit with the broken thing for a minute before reaching for a solution. They want to understand exactly where it's bleeding before they touch it.
That instinct, honestly, is harder to teach than any tool.
What's the most counterintuitive thing your background taught you that you didn't realise was valuable until you were running your own thing?