
How would you respond to this?
Open pool with bamboo all around 18x37 with infinity edge, spa and chairs on tanning ledge. We had two techs cleaning and it took about 23 min (usually a 40min pool solo). Customer was upset because they found two bamboo leaves after we left.
I apologized and said we’d be more careful to look over everything before leaving. I’m kind of bothered after doing such a great job and being accused of not doing a good job. What would you do here?