Failed KYC check, AI responses just say "unable to share further details regarding this decision." What now?
I think I either failed my KYC check because I was using a personal domain and not a gmail account or similar, or my camera wasn't light enough when doing my face scan images.
I just bought a smart watch and Curve is the only option in the UK. Am I stuck?
Update: I have managed to get an email from a human and their decision stands.
Currently using a GDPR request to get them to delete the unusable account and as much of my data as possible. I'm aware they can keep some things for fraud prevention, but they are going to have to explain what they are keeping and the legal basis. This is quite annoying as it rules out a lot of brands of wearable tech like payment bracelets, rings etc which also use Curve.
The only option I can find is Tapster which I can connect directly to a Revolut Visa.