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u/Alternative_Shoe1323

r/FirstyeSIM
Image 1 — Firsty customer service is really bad
Image 2 — Firsty customer service is really bad
Image 3 — Firsty customer service is really bad
Image 4 — Firsty customer service is really bad
Image 5 — Firsty customer service is really bad
Image 6 — Firsty customer service is really bad
Image 7 — Firsty customer service is really bad
▲ 9 r/FirstyeSIM

Firsty customer service is really bad

Hi people,

I had 2 days of the premium package of Firsty, but i wanna to use The Firsty Free products. Here is when things got really bad.

I contact CS of Firsty that i cannot see any Firsty Free package assigned to my account.

I contact them every day and we are now 4 days later, and still no one can help me.

How bad is this customer service?

Screenshots attachted.

Someone know who really can help me?

u/Alternative_Shoe1323 — 13 days ago