r/FirstyeSIM

Firsty Free Now Uses Only Singtel and no longer BICS?

I have noticed that for the past month, my Firsty Free only stays connected to Singtel and no longer switches nor I can manually switch it to BICS. Has anyone else noticed the same?

reddit.com
u/bpbp216 — 12 days ago

Firsty customer service is really bad

Hi people,

I had 2 days of the premium package of Firsty, but i wanna to use The Firsty Free products. Here is when things got really bad.

I contact CS of Firsty that i cannot see any Firsty Free package assigned to my account.

I contact them every day and we are now 4 days later, and still no one can help me.

How bad is this customer service?

Screenshots attachted.

Someone know who really can help me?

u/Alternative_Shoe1323 — 13 days ago