u/Amazing-Mousse2883

Powered devices offline, fix?

This is a year long problem, I’ve tried to fix it many times. Give me any solution, idc if it’s simple any possibility

reddit.com
u/Amazing-Mousse2883 — 6 days ago
▲ 4 r/VIVOSUN+1 crossposts

Vivosun devices keep going offline in the app — anyone else have this issue?

About 6 months ago, the Vivosun app worked perfectly fine for me. Since then, my devices have started randomly going offline, which means I can’t monitor or control anything when I’m away from my grow tent.
I’ve tried:

Resetting and re-pairing the devices
Removing them from the app and adding them again
Moving the devices directly next to my Wi-Fi router
Signing out and back into the app
Switching to a different Vivosun account

Strangely, switching accounts actually fixed everything for about a week, but now I’m right back where I started. My devices are showing offline again, and even resetting them and moving them next to the router hasn’t fixed it.
This is happening with multiple Vivosun devices, not just one, so I’m having a hard time figuring out whether this is a Wi-Fi issue, an app/account issue, or something on Vivosun’s end.

Has anyone dealt with this and found a permanent fix? I don’t even normally use Reddit, but I’m out of options at this point. Any recommendations would be appreciated.

reddit.com
u/Amazing-Mousse2883 — 7 days ago