Anyone actually know their numbers, or are we all just winging it?
Anyone else feel like they're flying blind on the business side?
Running a small HVAC outfit (8 techs) and Jobber has been great for scheduling and invoicing. But when it comes to actually understanding the business — which tech is making me money, which jobs are killing my margins, which clients I should fire — I'm still doing it manually in Excel every Sunday.
Started wondering if I'm the only one or if this is just... the state of things for small field service businesses.
What numbers do you wish you could see on a weekly basis that your software just doesn't show you? Curious what others are tracking and how.